Contact us
If you find that you have a question or query that is not covered by our FAQ section, you can use the contact details listed below to get in touch with our friendly customer service team.
Live Chat
Click the link below to chat online to one of our friendly customer services team. Our Live Chat experts are here to help resolve any issues you may have so please don't be shy!
Phone and fax numbers
Order line (Opening hours - 8am to 8pm).
Tel: 0845 606 42 80
Fax: 0845 606 42 42
Customer services (Opening hours - 8am to 8pm)
UK: 0845 606 42 88
Customers outside the UK, please call +44 1248 679380 for delivery charges.
Please Note: Our Bank Holiday opening hours are 10am to 4pm. Our offices are closed Easter Sunday, Christmas Day, Boxing Day, New Year's Eve and New Year's Day.
Postal address
Order by post
To order by post please fill out the order form at the back of your catalogue and send it to the address below enclosing payment via cheque, postal order or debit/credit card.*
Red House Ltd
Mail Order Dept
Parc Menai
Bangor
LL57 4FB
Enquiries & Comments
If you would like to contact our Customer Services team by post, please send your questions and comments to the following address:
Red House
PO Box 142
Bangor
LL57 4FB
*Some of the books and promotions offered on the website are only available online. Therefore, you will be unable to purchase internet-only titles or take advantage of online exclusive promotions through the phone or post.
Press enquiries
Members of the press and media can contact Red House with all enquiries and requests using our the postal address below.
Red House Ltd
Press Enquiries
Catteshall Manor
Catteshall Lane
Godalming
Surrey
GU7 1UU